Village Idiot Technologies is a Napa-based managed IT and cybersecurity firm built for the businesses that keep Napa Valley running: hotels, restaurants, wineries, tasting rooms, property management, professional services, and local nonprofits.

We handle the technology so you can handle your guests, your clients, and your work. That means around-the-clock monitoring and maintenance of your computers and network, managed detection and response on every device, protection for your email accounts, continuous cloud backup, and security awareness training for your staff — all under one predictable monthly fee. We also design and install networks, wireless, structured cabling, fiber, and AV systems, and provide vCIO advisory for businesses that need a technology roadmap without a full-time IT executive.

Founder Dylan Williams brings 20 years of Napa Valley IT experience, including eleven as Senior Consultant and vCIO at a regional managed services firm, plus a decade behind the bar in local hospitality. He speaks both languages.

Nonprofits are served at cost. Support runs 9am to 9pm, seven days a week. The name is a promise: plain talk, no jargon, no upsell. If something is broken, we'll tell you. If you don't need it, we'll tell you that too.